Product Questions – Legendairy Milk South Africa
  • Product Questions

    • Why don’t any of your products contain fenugreek?
      Fenugreek is a bit of a mixed bag! For some mamas it works well to increase breast milk production but for others it has no effect or even decreases milk production. It can also cause gassiness/stomach upset in mom and baby, lower blood sugar, cause a maple syrup smell in mom's sweat and urine and negatively impact the thyroid hormone. After analyzing the list of potential side effects, we decided to use alternative herbs that had a better safety profile. Also, Legendairy Milk was the creator of the fenugreek free movement. Fenugreek is in 95% of the products on the market and we offer the most unique alternatives. Check out fenugreekfree.com and scroll down to the list of potential side effects for more information!
    • When should I start using these products?
      For first time moms, we generally suggest to hold off on using lactation supplements for the first 4-6 weeks postpartum. Chances are that your milk supply will be fine and that you won’t need something to boost your supply. However, our products contain many beneficial ingredients that can support you and can be used at a low dosage in those early days after baby has been born. We generally don’t advise using our products at all within the first 3-7 days postpartum (before your milk has “come in”). Should you struggle with your supply early in your breastfeeding journey, you can safely start using our products. However, please monitor carefully for over-production.
    • Why do you offer so many different products?
      While some of our products may contain similar ingredients they each have a different main ingredient so you may not have the same experience with each. More information regarding the herbs used to create our formulas can be found here.
    • How do I know which product is right for me?
      Great question, mama! We all react differently to herbs and what works wonders for some women doesn't have the same impact on others so we usually suggest the Best Budget Bundle. With this bundle, you can test out our 3 products at a reduced price. It's best to try one product at a time for at least 7-10 days to determine what works best for you. Remember, our products do not replace a good nursing/pumping routine! If you are still unsure of which product to use, have a look at this questionnaire that we developed to help guide you through our different products. You can also send us a text on Whatsapp for more personalised advice - 072 899 2707
    • Should I try one product versus another if I’m nursing, pumping or a combination of both?
      All our products are designed to promote milk production whether nursing, pumping or a combination of both.
    • I’m expecting! Are your products safe to use during pregnancy?
      Congrats, mama! Our products should not be taken during pregnancy. For first time moms however, we usually suggest holding off on taking any lactation products for at least the first 4-6 weeks postpartum. There is a good chance your supply is going to be great and you won’t need them! We also suggest consulting with your healthcare professional before starting any supplement regimen while pregnant.
    • Where should I store my supplements?
      We suggest storing our products in a cool, dry place, away from direct sunlight exposure.
    • I’d love to save my excess products for my next baby! When do Legendairy Milk products expire?
      Another Legendairy baby, YAY! Unlike many supplement companies, at Legendairy Milk we do stability testing on all products. Depending on the outcome of the stability testing, some of our products have a two-year expiration date while others have a 3-year expiration date.
      If your products contain a "Best by" date, that is the date we suggest using them by.
    Results
    • Are your products guaranteed to increase my milk production?
      Results may vary as no one lactation product can guarantee a boost in milk supply as every woman’s body is unique. We all react differently to herbs and where one product may work wonders for one woman, it may have no such impact on another. Sometimes a little trial and error is necessary to find the right lactation product for your body’s needs. It’s also crucial to determine the root cause of your supply issues when dealing with chronic low supply. Most importantly, remember lactation supplements have their place but they do not replace the guidance and expert advice of a qualified lactation consultant. We highly suggest working with a qualified IBCLC (international board certified lactation consultant) if you are having any breastfeeding issues.
    • This mama needs help! How long does it take to see a difference in milk supply?
      It varies! We all have very unique body chemistries. It's best to try one product at a time for at least 7-10 days to help determine what may work best for you. NOTE: Our products do not replace a good nursing/pumping routine and do not replace or compensate for the lack of frequent milk removals.
    • How can I tell if the supplements are working if I’m exclusively nursing?
      If exclusively nursing, measuring baby’s weight gain and wet/dirty diaper output would help determine the effectiveness of the product(s). Other possible indicators may include; letdowns, baby seems more content and/or the fullness of breasts.
    COMBINING PRODUCTS AND DOSAGE
    • Is it okay to take multiple supplements at once?
      We usually suggest trying one product at a time for at least 7-10 days. Some women prefer to take a combo of products but the only downside to that is it makes it more difficult to determine which product is impacting your milk production the most. If you find that more than one product works well for you after testing it for 7-10 days you have the option to combine them.
    • I’ve determined that more than one product works well for me and would like to combine them. Now what?
      Great to hear one or more products work well for you! We all have very unique body chemistries so it’s hard to say beforehand what combination and dosage may offer you better results. It is completely safe to use a combination of our different products to best determine what works well for you.
    • What dosage should I take?
      The suggested dosage is 2 capsules 3 times daily until your milk supply has improved. Thereafter, you can lower the dosage depending on your supply.
    • When should I take the products?
      We usually recommend spreading out the dosage so that the effects will last longer throughout the day. We typically suggest taking them 3 times a day between meals. Some moms take them between breakfast and lunch, lunch and dinner and then sometime at night. NOTE: Please consult with your doctor if you are insulin resistant (pre-diabetes, diabetes or gestational diabetes) or hypoglycemic before incorporating our products into your daily regimen.
    • Is it possible to Build A Bundle of 2 or more of the same supplement?
      I'm sorry, mama! The Best Budget Bundle is the only bundle we offer.
    CERTIFICATIONS AND ALLERGENS
    • Are your products Kosher Certified?
      Yes! Liquid Gold, Pump Princess, Milkaplooza are Kosher Certified products. Refer to each product page for certifications.
    • Are your products Gluten Free?
      Our Gluten Free products are Pump Princess and Milkapalooza. We test every batch for gluten to ensure that it is under 10ppm of gluten. Other brands just throw gluten free on their label with no testing! Refer to each product page for certifications.
    • Are your products Non-GMO?
      Yes! All of our products are Non-GMO Project Verified.
    • Are your products Halal certified?
      Yes! Liquid Gold, Pump Princess and Milkapalooza are Halal certified products. Refer to each product page for certifications.
    • Do your products contain soy?
      No! Liquid Gold, Pump Princess and Milkapalooza soy-free products.
    • Do your products contain dairy?
      Don’t let the Legen-dairy fool you! Our products are all dairy free!
    • Are your products suitable for vegans or vegetarians?
      Yes! We only use vegetable capsules in our lactation blends and our products are derived from nature’s hardest working ingredients. Additionally, our products are certified vegan by Vegan.org! Check us out on the list.
      Don’t be fooled, if it isn’t certified vegan, it probably isn’t vegan!
    CAUTIONS
    • Our products are NOT safe to use while pregnant.
    • Although many of the galactagogues in our formulas have been used for centuries it’s best to consult with your healthcare professional before starting any supplement regimen.
    • I’m taking other medications including fenugreek
      It’s best to consult with your healthcare professional before starting any supplement regimen while taking any other medication.
    • Additional cautions are outlined on our Ingredients page.
    WHOLESALE
    • I’d like to sell your products. How do I become a wholesaler?
      Thanks for your interest! we’d love to share our wholesale opportunities with you. Please email us at info@legendairymilk.co.za.
    CANCELLATIONS, EXCHANGES, RETURNS AND REFUNDS
    • Courier costs? Why am I paying this?
      Our products are imported from the USA. We go through extensive measures to make sure the products are stable once they arrive in SA. These measures include stability testing and temperature regulated storage in a SAHPRA (South African Health Products Regulatory Authority) approved facility.

      Our products are then shipped from this facility to your front door!
    • Oh, no! I ordered the wrong product and/or would like to cancel my order.
      No problem, mama! Email us at info@legendairymilk.co.za. We’ll fix it right away!
    • What’s your return policy?
      Unfortunately we do not offer a returns policy. If you are unsatisfied with your order, please email us at info@legendairymilk.co.za and we will do our best to assist you.
    • When will I see my refund?
      Unfortunately we do not offer refunds on purchases, mama. If you are unsatisfied with your order you can send us a message at info@legendairymilk.co.za and we will do our best to assist you.
    • Do you accept exchanges?
      Due to the nature of our Legendairy products, we are unable to offer exchanges. If you are unsatisfied with your order you can send us a message at info@legendairymilk.co.za and we will do our best to assist you.